Working Service Dog Reviews

Prompt and Courteous Service: Many customers have praised the company for its prompt and courteous service.

High Quality Products: The company offers high-quality service dog vests and ID cards, with customization options available.

Timely Delivery: Some customers have reported receiving their orders in a timely manner, with one customer even receiving their order the next day.

Secure Payment Methods: The site offers secure payment methods like credit card and PayPal, with options for refunds in case of issues.

Service Dog Certification: The site provides a Registered Service Dog Certificate to help minimize accessibility issues and discrimination when traveling with your service dog.

Wide Range of Products: They offer a full line of Service Dog products for both training organizations and individuals who have self-trained their dogs. This includes Service Dog Vests, Service Dog ID Cards, handler ID cards, and Service Dog Certificates.

Customization: The site offers customization for service dog trainers and organizations including patches, Service Dog ID Cards, handler ID cards as well as Service Dog Certificates.

Lifetime Registration: Your information and registration number will be stored within their secure database until requested by the owner/handler to be removed.

High Quality Products: They offer the largest selection of service dog vests online. Each of their vests are designed with purpose. They carry a padded Service Dog Vest for the Service Dog that will be working on cooler weather. For the working dog in warmer climates they offer a mesh Service Dog Vest, this harness is built with mesh sides to allow for airflow, keeping your Service Dog comfortable in hot weather.

Customer Service: Their highly trained knowledgeable staff are available to assist you 7 days a week.

Customer Service Issues: Some customers have reported difficulties in getting in touch with the company, with some experiencing unreturned calls and emails.

Quality Control Issues: There have been complaints about incorrect or poorly made items, such as a large metal tag for a small dog and a vest that was not suitable for the dog's size.

Return Policy Limitations: The company does not offer refunds, only size exchanges, which can be inconvenient for customers who receive the wrong item.

Negative Reviews: There are several negative reviews from customers who had poor experiences with the company, including issues with public access and discrimination due to fake-looking ID cards.